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We looked at how Aneurin Bevan University Health Board’s approach to digital transformation is supporting service improvement.
The Digital Strategy is out of date, and the Health Board is currently updating this, with the aim of this work being completed by May 2026. Despite this, the Health Board is making steady progress in delivering aspects of its local digital programme, supported by committed leadership. The Health Board is also adopting national digital developments which help to support service modernisation. Increased investment is needed to effectively deliver digital transformation at the scale and pace required.The Board needs to improve its oversight of its local digital transformation projects and widen this to gain assurance on the progress on regional working. Whilst the Board has good oversight of digital and artificial intelligence risks, there needs to be stronger oversight on how well the Health Board is managing cyber risks. Cyber resilience arrangements are well established but would benefit from a detailed cyber security plan. The Health Board recognises the importance of digital skills but needs to better assess digital capability across the organisation. There is limited capacity to support digital training, and the Health Board would benefit through stronger collaboration between digital and workforce teams to address this issue. The Health Board does not have a strategic approach to digital inclusion, and there is no designated lead in place. The Health Board is demonstrating strong engagement with digital partners including Digital Health and Care Wales (DHCW), Health Education and Improvement Wales (HEIW), and the Welsh Government. The Health Board also has a strong approach to benefits realisation. However, regional working with partners is in its infancy.