Good Practice

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The Future of Work: Sharing Experiences from Hywel Dda University Health Board
  • A graphic illustrating a stylised Welsh town. It includes housing, businesses and transport in the form of bicycles and buses, as well as references to the mountains and countryside.
    Part 2 - Your Town Your Future

    The recording of the online event; Part 2 - Your Town, Your Future that was held on September 2nd 2021. Also included are the slides presented at the event.

  • Digital
    Your Town, Your Future - Town Centre Regeneration Event

    Recordings of the presentations from the online event held on 20th May 2021, as well as the slides and some useful links.

  • Strategaeth Ddynamig
    Dynamic strategy

    Over the past year, we’ve all seen an incredible amount of change and uncertainty. Leaders from across all parts of public services have had to make fast and difficult decisions in a rapidly changing situation.

Showing 47 of 47 Resources
  • digital
    Improving digital leadership and ownership
    This seminar demonstrated the important role of digital in the delivery of effective public services that are fit for the 21st Century.
  • Services
    Benefits realisation webinar
    Public Services spend millions of pounds on projects that never get finished. Often, the reason has nothing to do with the quality of the…
  • Services
    Designing effective services for frequent users
    Frequent users of public services are those who regularly contact a specific or a range of public services. They make up a significant…
  • Finance
    Financial management and governance in community councils
    The report found that there remains scope for community councils in Wales to develop and improve financial management and governance…
  • Services
    Making services more accessible to people who do not speak English or Welsh
    People who don’t speak English or Welsh well will struggle to be able to use the public services they need. This may be because they are…
  • People
    Public services working in partnership for better health and wellbeing
    Public services in Wales are continuing to face significant changes and will continue to do so for the foreseeable future. The fact is we…
  • aaa
    Getting a better return on your investment in public engagement
    The seminar came at a crucial time for the public sector, with the Single Integrated Plan and public sector cuts. The seminar aims were to…

We do this by holding free shared learning events, webinars and podcasts.

They enable delegates to share and learn from each other:

  • on the day
  • remotely through social media 
  • through continued discussions post-event, and
  • by accessing our event outputs and guides.

Our programme of shared learning events focusses on topics that are common across public services. These topics align with many of our studies and contribute towards our organisation’s strategic objectives.

They also underpin the ways of working and goals of the Well-being of Future Generations (Wales) Act 2015 [opens in new window]Social Services and Well-being (Wales) Act 2014 [opens in new window] and the Environment (Wales) Act 2016 [opens in new window].

We recognise that organisations are at different stages of design and delivery of public services. This is an important focus for our events.

We believe in adapting not adopting – there’s no need to reinvent the wheel but equally, one size won’t fit all.