The Health Board has a clear and ambitious approach to digital transformation, supported by strong leadership and an established strategic plan. Board oversight of digital transformation is effective, but assurance could be strengthened by consolidating information on the outcomes and impact of engagement across digital projects. While the Health Board is committed to investing in digital transformation, as evidenced through its 10 year strategic partnership with an external specialist, limited funding poses a risk to the delivery of strategic priorities.

The Health Board is actively progressing a range of local and national projects, with its three-year digital transformation roadmap aiming to improve patient outcomes, staff experience, and drive financial sustainability. The Health Board also has a good approach to evaluating digital projects and tracking their benefits.

Risk management for digital infrastructure and cyber security is well developed, with clear oversight in place. However, governance of the use of artificial intelligence across the Health Board is still at an early stage.

The Health Board is making progress in understanding and improving digital skills through targeted training, a skills pathway, and digital inclusion initiatives. Despite these positive steps, digital confidence varies across the workforce, and the absence of a standalone digital workforce plan is a notable weakness as digital transformation accelerates. 

The organisation shows strong commitment to digital inclusion and partnership working, contributing actively to national and regional programmes. Engagement with staff and service users is improving through clinical informatics leads, digital champions, and design workshops.