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  • Designing digital transformation presents big opportunities, but also significant value for money risks.

    Our report focuses on Welsh councils’ approaches to digital transformation. 

    This follows local Digital Strategy reviews that focused on councils’ arrangements to secure value for money and the sustainable development principle. 

    What we found 

    We found that, while many councils recognise the role digital can play in delivering their longer-term ambitions, weaknesses in their approaches pose value for money risks. 

    They were often not clear on how they were going to fund their ambitions. We found weaknesses in monitoring the impact and value for money of digital projects.  

    They could also do more to involve citizens and work in partnership with other organisations to help achieve their long-term objectives.  

    Within the main report we’ve found practice examples for councils to take note.

    See our new digital summary report

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    Related article

    Councils need to do more to ensure they’re able to get the most for their money as they seek to unlock digital opportunities

    View more
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