People Survey

We want Audit Wales to be a place where people are proud to work and enjoy what they do - an engaged and inclusive environment in which everyone can excel. 

Each year we run a survey to ask our staff about what it’s like to work here, to help make sure we keep our finger on the pulse of the employee experience.

We use the same core questionnaire that is used in the Civil Service People Survey (CSPS) [opens in new window].

The questionnaire covers a range of themes, including: 

  • leadership and managing change
  • resources and workload
  • learning and development
  • inclusion and fair treatment
  • organisational culture, and
  • pay and benefits.

A key advantage of using the CSPS questionnaire is that we can benchmark our results against those for the 100 or so organisations that participate in the Civil Service survey. We also draw comparisons with our previous survey results to assess how effective we have been in addressing the issues identified.

Insights from our 2019 survey

In 2019, we contracted BMG Research [opens in new window] to deliver our survey, which ran from early October to mid-November. Eighty percent of staff responded to the survey; a comprehensive sample which provided a wealth of insight on staff perceptions and the employee experience.

Thematic overview 

The thematic overview gives the average ‘percent positive’ score for each of the key themes in the survey, alongside benchmarking comparisons. Percent positive means the proportion of people that answered ‘strongly agree’ or ‘agree’ to each of the employee experience statements.

 

My work
77%
-1%
CSPS 2019 77%
Organisational objectives and purpose
83%
-1%
CSPS 2019 83%
My team
83%
+1%
CSPS 2019 82%
Learning and development
52%
0%
CSPS 2019 55%
Inclusion and fair treatment
81%
+2%
CSPS 2019 79%
Resources and workload
79%
-2%
CSPS 2019 74%
My manager
70%
-1%
CSPS 2019 71%
Pay and benefits
62%
+9%
CSPS 2019 34%
Leadership and change management
48%
+6%
CSPS 2019 49%
Engagement
69%
+2%
CSPS 2019 63%
Organisational culture
75%
-2%
CSPS 2019 75%
Taking action
44%
+4%
CSPS 2019 44%

Engagement index

The employee engagement index provides an indication of levels of staff engagement, and is a weighted score based on responses to five specific questions in the survey. Further information on how this score is constructed can be found in the technical guide on the CSPS website [PDF 2.7MB opens in new window].
 

Employee Engagement Score

69%

I am proud when I tell others I am part of my organisation
Chart
Bar chart with 5 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
 
 
End of interactive chart.
 
80%
77%
67%
73%
I would recommend my organisation as a great place to work
Chart
Bar chart with 5 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
 
 
End of interactive chart.
 
76%
67%
61%
69%
I feel a strong personal attachment to my organisation
Chart
Bar chart with 5 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
 
 
End of interactive chart.
 
64%
66%
52%
58%
My organisation inspires me to do the best in my job
Chart
Bar chart with 5 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
 
 
End of interactive chart.
 
64%
55%
52%
59%
My organisation motivates me to help it achieve its objectives
Chart
Bar chart with 5 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
 
 
End of interactive chart.
 
58%
53%
50%
56%