Employee Engagement Survey 2024

Overall engagement score for 2024 using the Civil Service People Survey (CSPS) questions and methodology: 71%. This compares to 63% in 2023.

The Median CSPS score for 2024 = 64.

Participation rate: 80% as compared to 82% in 2023

FactorsFavourable score 2023Favourable score 2024Positive movement
Management81%82%+1
Work and life blend78%85%+7
Enablement67%78%+11
Alignment and involvement67%81%+14
Collaboration and communication60%58%-2
Teamwork and ownership60%66%+6
Learning and development57%62%+5
Action49%60%+11
Social connection47%58%+9
Historic engagement46%61%+15
Innovation43%50%+7
Leadership43%66%+13
Feedback and recognition40%47%+7
Service and quality focus33%48%+15
Company confidence33%43%+10