Welsh Community Care Information System

Publication
Welsh Community Care Information System
15 October 2020

The Welsh Community Care Information System (WCCIS) is intended to enable health and social care staff to deliver more efficient and effective services

WCCIS has been developed as a single system and a shared electronic record for use across a wide range of adult and children’s services. The idea being that all 22 local authorities and seven health boards should implement it.

What we found

Despite efforts to accelerate implementation of the Welsh Community Care Information System (WCCIS) across health boards and local authorities, the prospects for full take-up remain uncertain. There are also some important issues that still need to be resolved, including around how the system functions

The potential benefits of a shared electronic record across health and social care are clear to see; even more so given some of the challenges presented by the COVID-19 pandemic. However, the Welsh Government’s ambitious vision for WCCIS is still a long way from being realised. It now needs to work with the various organisations involved to take stock of expectations for the remainder of the contract term and the resources and wider commitment needed to support progress.

Adrian Crompton, Auditor General
Ambitious vision for Welsh Community Care Information System still a long way from being realised

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