About the role

Audit Wales is looking to recruit a bilingual Business Services Support Officer to join our team working in our Cardiff office. The role is permanent and offered as part time over 26 hours per week.

As a Business Services Support Officer, you will play an active role in supporting the business and how we support the public sector in Wales. You will need some experience of booking systems and purchase to pay systems, Welsh language call handling, and supporting administrative projects and programmes.

Core aspects of the role will include providing effective customer focused administration services to the business e.g. travel bookings, restocking supplies, purchasing and courier service, bilingual call handling and visitor receiving service, and meeting room administration. You will also participate in the business services projects and programmes covering a wide range of administrative areas.

What’s it like to work in Business Services?

Business Services is a small team providing wide ranging functional support for the business across Wales. In addition to the above, you will be involved and contribute to a range of the following, as a guide, you will support:

• facilities management – accommodation projects, parking queries, planned preventative maintenance of the estate, reactive support and supplier liaison.

• health and safety - initiatives including training, supplies, duty of care, etc.

• carbon reduction and sustainability - environmental management system, performance measurement and reporting, and plan initiatives.

• procurement support – purchasing e.g. online orders, purchase orders, compliance review, tendering and contract management administration.

• records management - including archiving and destruction reviews, and other general administrative document and other support.

   

Do you have experience of business administration in multi-functional environments?

Do you enjoy working across functional areas and projects, and keen to develop further?

Do you have an interest in carbon reduction and sustainable development?

Do you have a can-do attitude and willingness to learn?

Our bilingual Business Services Support Officer role may be what you are looking for. If you also have experience and the enthusiasm to engage with staff across the organisation this may be the right role for you.
Being GREAT is at the heart of everything we do, we are looking for someone who has a passion for making a difference to the public sector through your sound judgment, analytical. and excellent communication skills.

Who are Audit Wales

Audit Wales is the independent public sector audit body within Wales. We hold a unique position within the Welsh public sector, where our role is to:

• Assure the people of Wales that public money is being managed well through our annual audit of public sector accounts.

• Explain how public money is being used and how it meets people’s needs through our Value for Money studies.

• Inspire and empower those with whom we work to continuously improve by sharing initiatives and best practice.

Working for us

Audit Wales is a dynamic and friendly place to work, with an incredibly supportive culture. We’re passionate about working with the Welsh public sector and making a difference to local communities.

We’re Flexible – We work Smarter – we trust you in making the right choice to deliver the task in hand while supporting you in your individual circumstances, be that caring responsibilities or managing disabilities. Under our flexible policy, we will consider one day per week working from home in this role, which is non-contractual and subject to business need and the makeup of the 26 hours as we need to provide office cover over the week.

We’ve got Excellent Terms and Conditions - We genuinely care about our people and about providing an environment that encourages a positive work-life balance through our 35-hour working week, and our 33 days annual leave per annum (exclusive of public bank holidays), you can also purchase, sell, and put leave in the ‘bank’ to enable extended holidays.

We invest in our People - We’re advocates for personal and professional development and invest in our people to fulfil their career aspirations to be the best they can be. We offer a generous training package which is complimented by a blended approach of structured and unstructured learning. Our successful mentoring and coaching scheme to our LinkedIn Learning licenses give staff the opportunity to learn at times and in ways that suit them.

We have Excellent Benefits - Alongside our generous salary package, we offer all employees opportunity to enter the Civil Service Pension Scheme which is considered to be one of the best employer contribution rates. Our staff benefits also include a cycle to work scheme, shopping discounts and the option to obtain a vehicle through our beneficial lease scheme among many more.

We’re Proud to be Accredited - We are a proud Working Families and Change 100 employer and have achieved Living Wage accreditation.
We are growing a diverse workforce that is representative of the communities we work in and the skills, experiences, and perspectives they offer and welcome applications from people from all backgrounds. We are also a member of the Disability Confident Scheme and guarantee to interview all disabled candidates who meet the essential criteria for the role.

Our Assessment Process

If you are interested in applying for this role, please be aware that your application will be screened to determine suitability to progress to interview and assessment.

The screening stages and subsequent interview and assessment will review these criteria.

Please ensure you meet all criteria stated as essential and ticked on the sift sheet to support your application progressing to interview.

Find out more

You can find out more about the responsibilities, skills and experience required for the role in the job description. For an informal discussion about this opportunity, please contact Laurie Davies, Head of Business Services on 029 2032 0500.

Closing date for applications is midnight on the 7th of June 2026.

Following a sift of your on-line application successful candidates will be invited to participate in an assessment comprising of a short, written exercise and interview. All assessments and interviews will be done in person at our Cardiff office.

When applying online please remember to press the continue button following submission of your application – once you have done this you will receive an acknowledgement to confirm your application has been submitted. If you do not receive an acknowledgement, please contact our Human Resources Team immediately on 02920 320500 or via HRandPayroll@audit.wales

We welcome applications that may be submitted in Welsh; an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Please note, we are not able to sponsor work visas.