Good Practice

We share knowledge, approaches and ideas through our Good Practice Exchange team.

We do this by holding free shared learning events, webinars and podcasts.

They enable delegates to share and learn from each other:

  • on the day
  • remotely through social media 
  • through continued discussions post-event, and
  • by accessing our event outputs and guides.

Our programme of shared learning events focusses on topics that are common across public services. These topics align with many of our studies and contribute towards our organisation’s strategic objectives.

They also underpin the ways of working and goals of the Well-being of Future Generations (Wales) Act 2015 [opens in new window], Social Services and Well-being (Wales) Act 2014 [opens in new window] and the Environment (Wales) Act 2016 [opens in new window].

We recognise that organisations are at different stages of design and delivery of public services. This is an important focus for our events.

We believe in adapting not adopting – there’s no need to reinvent the wheel but equally, one size won’t fit all.

Also see: Forthcoming events

Good Practice Resources


Showing 24 of 50 resources

Making an equal Wales a reality

  • Event output

An all Wales study, the focus of which is yet to be determined, will follow in early spring, reporting in 2021 with a follow up event.

Webinar: Let's talk cyber security

  • Event output

This webinar was aimed at those who have ultimate governance and assurance responsibilities at board level to enable public services to stay one step ahead of c

Can the Social Economy save us?

  • Event output

The Good Practice Exchange hosted a webinar with a live audience where our very own Chris Bolton shared the learning from his Winston Churchill Travelling Fello

Building Resilient Communities

  • Event output

In partnership with the Wales Co-operative Centre, we looked at the rise in the number of communities that have taken ownership of their particular community’s

Working in partnership: Holding up the mirror

  • Event output

This seminar, jointly delivered with Academi Wales, focused on ‘holding up the mirror’ so that the design and delivery of a service is focused on the individual

Sustainable procurement

  • Event output

Over the next decade, Welsh public services will spend over £60 billion in procuring a range of goods, services and works.

Moving from outputs to outcomes

  • Event output

This was the first in a series of webinars looking at different aspects of how public services can use an outcome focussed approach to demonstrate the impact of

Grants management mini-guides

  • Guide

The guides advise you of what you should consider at each stage of the grants ‘lifecycle’ and outline the benefits for you.