Good Practice

We share knowledge, approaches and ideas through our Good Practice Exchange team.

We do this by holding free shared learning events, webinars and podcasts.

They enable delegates to share and learn from each other:

  • on the day
  • remotely through social media 
  • through continued discussions post-event, and
  • by accessing our event outputs and guides.

Our programme of shared learning events focusses on topics that are common across public services. These topics align with many of our studies and contribute towards our organisation’s strategic objectives.

They also underpin the ways of working and goals of the Well-being of Future Generations (Wales) Act 2015 [opens in new window], Social Services and Well-being (Wales) Act 2014 [opens in new window] and the Environment (Wales) Act 2016 [opens in new window].

We recognise that organisations are at different stages of design and delivery of public services. This is an important focus for our events.

We believe in adapting not adopting – there’s no need to reinvent the wheel but equally, one size won’t fit all.

Also see: Forthcoming events

Good Practice Resources

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Showing 22 of 22 resources

Building Resilient Communities

  • Event output

In partnership with the Wales Co-operative Centre, we looked at the rise in the number of communities that have taken ownership of their particular community’s

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Working in partnership: Holding up the mirror

  • Event output

This seminar, jointly delivered with Academi Wales, focused on ‘holding up the mirror’ so that the design and delivery of a service is focused on the individual

Sustainable procurement

  • Event output

Over the next decade, Welsh public services will spend over £60 billion in procuring a range of goods, services and works.

Moving from outputs to outcomes

  • Event output

This was the first in a series of webinars looking at different aspects of how public services can use an outcome focussed approach to demonstrate the impact of

Grants management mini-guides

  • Guide

The guides advise you of what you should consider at each stage of the grants ‘lifecycle’ and outline the benefits for you.

Benefits realisation webinar

  • Event output

Public Services spend millions of pounds on projects that never get finished. Often, the reason has nothing to do with the quality of the deliverable.