The study will review progress by local authorities in delivering their new duties under the Social Services and Well-being (Wales) Act 2014. We will help to identify opportunities for improving current management and delivery arrangements.
The initial point of contact assessment initiates the process of social care intervention and therefore has a direct impact on the type of outcome that people receive. For the first time, carers have an equal right to an assessment for support as those they care for.
We will carry out detailed fieldwork in five councils: Cardiff, Denbighshire, Merthyr Tydfil, Pembrokeshire and Carmarthenshire.
This study forms part of the Auditor General for Wales’ annual programme of local government studies.