The Good Practice Exchange Case Studies Library will become the 'home' for all the case studies that are routinely identified as part of Wales Audit Office work. This includes case studies from our national reports for example Improving Access to the Countryside or Delayed Transfers of Care and more local reports such as our Housing Association Inspection Reports.
Bromford is a social landlord with 26,000 properties across England, and some parts of Powys. In 2012, the organisation developed the Bromford Deal to respond to the many challenges that austerity posed to the organisation and its tenants.
The Colwyn Bay Health Care and Well-being Precinct is a partnership between Betsi Cadwaladr University Health Board, Conwy County Borough Council and the Welsh Rugby Union.
A public protection software framework was awarded in order to improve collaboration, efficiencies and resilience across Welsh councils. Councils are now able to use the same software, which aids integrated working.
Developing an easy to use website - Barod Community Interest Company and Social Services Improvement Agency
The Social Services Improvement Agency (SSIA) wanted to find out what people thought about a new website, a one-stop shop for social services in Wales. Barod helped them to find out what members of the public thought.
Conwy County Borough Council run practical sessions on project management for elected members. The training ensures that Councillors are better equipped to make decisions on projects. It also gives them insight on the effects that their decisions have on the management process.
Public service organisations must be transparent and accountable to the citizens they serve. In order to ensure that services do perform effectively and provide value for money, organisations report on their work.
The Corporate Asset Policy (CAP) brings together the Authority’s operating procedures for assets under one document. It provides a standardised approach to property management and reduces risk and financial liability.
Taff has been working with a software developer for some time, both on repairs management and more recently on Anti-Social Behaviour case management. The products were both developed in a collaborative way and shaped to fit their needs. Having achieved 98% ‘right first time’ on their repairs management, when an opportunity to take a small stake in the company came up, they decided to go for it. They then took their case management approach to dealing with ASB, and shaped the software to fit their needs.
A Centre of Excellence has set minimum standards for grants management across a large and complex government body. Good grants management is very important to the Welsh Government. Every year around £13 billion - a large proportion of its budget - is used to fund grants. There are over 400 different programmes, varying in value from a few hundred pounds to many millions.
The Compliance Management System is a corporate approach to compliance that provides a standardised approach, reduces risk and financial liability. The entire Authority is signed up to this system, even though we operate delegated budgets.